Return & Refund

We hope you will be satisfied with your purchase. If for any reason you wish to return an item, here are the procedures to follow:

Return conditions

  • You have 14 days after receiving your order to request a return.
  • Items must be unworn, unwashed, with original tags and odor free.
  • Return costs are your responsibility.

Return procedure

  • Send us an email to innara.sav@gmail.com specifying: Full name/Order number/Reason for return.
  • Once your request is accepted, return the item to the address provided to you.
  • Upon receipt and validation of the return, you will be reimbursed.

Exchange

  • We do not offer exchanges. If you want a different size or item, you must first proceed with a refund and place a new order.
  • The refund period is 7 to 10 working days after receipt of the package.

Thank you for your trust and see you soon at Innara! 🖤