Return & Refund
We hope you will be satisfied with your purchase. If for any reason you wish to return an item, here are the procedures to follow:
Return conditions
- You have 14 days after receiving your order to request a return.
- Items must be unworn, unwashed, with original tags and odor free.
- Return costs are your responsibility.
Return procedure
- Send us an email to innara.sav@gmail.com specifying: Full name/Order number/Reason for return.
- Once your request is accepted, return the item to the address provided to you.
- Upon receipt and validation of the return, you will be reimbursed.
Exchange
- We do not offer exchanges. If you want a different size or item, you must first proceed with a refund and place a new order.
- The refund period is 7 to 10 working days after receipt of the package.
Thank you for your trust and see you soon at Innara! 🖤